Delete your Idea2Code account

You can delete your Idea2Code account, and the personal data held with it, at any time — in the app, or from this page if you cannot sign in.

Effective 3 October 2026.

1. In the app

Open the Idea2Code app and sign in.
Tap You in the bottom bar.
Scroll to the end and tap Delete Account (DPDP / GDPR), then confirm.

If nothing is open between us, the account is closed and your personal details are erased on the spot. If something is still open — a live project, an agreement awaiting signature, an instalment still to be settled, an invoice to be issued — the app tells you what it is, your request is recorded, and our team contacts you to settle it; the account is erased as soon as it is.

2. Without signing in

Give the email address your account uses. We send that address a link, and your request reaches our team when you open the link and confirm it — so nobody else can have your account deleted. We reply to the same address, normally within 7 days, and complete the deletion within 30 days unless something is still open between us, which we will explain.

3. What is erased, and what the law makes us keep

Erasing your account removes your name, email address and phone number, your Google or Apple sign-in link, your profile photo, the files you uploaded, your support tickets, notifications, devices and appointments, and your contact details wherever they appear on requests and proposals. Some records must be kept, holding nothing more of you than they already do:

Tax invoices are retained under the Companies Act 2013 and the CGST Act 2017. Their billing name and address cannot be altered without falsifying a statutory record.
A signature and its evidence -- who signed, on what, from where -- is what makes an executed agreement enforceable under the IT Act 2000. Erasing it would destroy the contract it proves.
The activity log is a security record and is never edited. It holds actions and identifiers, is retained to establish and defend legal claims, and is deleted in full 18 months after the event it records.
A credit note reverses a tax invoice and is reported with it under the CGST Act 2017. It is kept for as long as the invoice it corrects.
The reference and screenshot you sent when you paid us directly are the evidence behind a settled instalment and its tax invoice, and are kept with that invoice under the CGST Act 2017.
The record that you asked to be erased, and what was done about it. It keeps the name and address the request came from, because that is the only proof the request was made and acted on.

Our Privacy Policy explains what we hold and for how long.

4. If you have a question

Write to our Grievance Officer at grievance@idea2code.org, or see Support and contact.